Contact Support
Email BoxBack support at [email protected].
What to include
Section titled “What to include”When you write in, include:
- What you were trying to do
- What happened instead
- Your iPhone model and iOS version, if relevant
- Whether you are using BoxBack Plus, iCloud sync, or household sharing
- Screenshots of the problem, if they do not contain private return codes or sensitive receipt information
Privacy reminder
Section titled “Privacy reminder”Return codes and receipt photos can be sensitive. Do not send private codes, labels, or receipts unless support specifically asks for them and you are comfortable sharing them.
Related links
Section titled “Related links”Copyright 2026 MicroMacro Technology. All rights reserved.